I Now Know What Hives Look Like....

Can you kill someone during a facial? No really...can you? Cause I think I almost did today. One of my repeat clients had an appointment today and we decided to go crazy and use a different product line because she's very dry but otherwise good skin. So we'll use a product that's a little more active and gives a huge boost of hydration, what can go wrong....everything! Started out normal enough, cleansed her, analyzed her, went over allergies and meds, then started the facial. Finished cleansing and was moving into putting on the first mask with steam streaming over her face(has to stay moist). Her face began to turn red pretty quickly(which isn't abnormal)as I applied the mask, of course it's kind of low light so it's hard to see just how red it was getting. I plopped on eye pads and began to give a scalp massage as she steamed...ding 7 mins up, begin massage. I noticed on the first pass over her face I felt a bump on her forehead, but the mask can clump together so no worries...moving on to the cheeks. I make my pass around her brow bone and go to dig in a lift up her cheeks when I feel a row of bumps...I continue to massage thinking I don't remember bumps on her cheeks during analysis. I lean to the side to see what I can and my eye is caught by a horrific site. ALL over this wonderful lady's neck is white bumps and her skin is so red from the neck up it looks like I've tried to boil her. Holy shit she's got hives!! I must admit I panicked and stopped mid massage and was ready to give mouth to mouth if she stopped breathing. OK...breath...this is just an allergic reaction we can handle this remove the product apply cold compresses get client the hell up out of bed and insert Bendaryl. After I got all the product off, her face looked like a lobster and by now I could see the hives in all their glory. I wake her(yes she slept through the whole ordeal)and explain that she is really red and looks like she had a reaction to the product. She's calm and a good sport about it but I feel like dog shit for making her puffy and red(the day before her vacation). We proceed to the front desk with me offering to go home with her, tuck her in, and feed her chicken noodle soup(she turned me down). She laughs it off and tells me it's not big deal coulda happened to anyone and tries to tip me....are you insane keep your money better yet go buy Benadryl with it! I need tequila...Estheticians Unite!!