Friday, June 6, 2008

Am I a Stalker Esthy?


What's the definition of a stalker? Someone who calls your house begging you to come in and see them again, e-mails trying to entice you to come back, mails you an envelope full of glossy pictures? Well...guess I'm a stalker. I've been at my new job almost two months so my employer tells me it's time to work your books. Go back through to the clients you had one month ago, call and invite them back. Sounded easy enough, right? Wrong. It's kind of like that awkward first phone call after a first date...you know you both just sit there and breath heavy into the phone trying to figure out what to say. Yeah, so my first phone call was a lovely client who I wrote fond notes of in my files; sweet, great skin, good tipper,etc... I had my spiel figured out ahead of time so it wouldn't sound stupid when I actually spoke to the lady so I launch into "Hi my name is _____, from____ I've noticed it's been a month since your last facial and we'd love to have you come back in and see us. Could I interest you in booking for another service?" I get about 30 seconds of complete silence then she says 'well you see the thing is, well I can't, well when, hmmmm, well could you hold on one minute?' Click we are disconnected. So I call again because I know that was an accident right?(Stalker mentality at work) After about ten rings she picks up again and says she's not there...I just talked to the lady five seconds ago. I know her voice, it's her, so I give in and hang up. Second call I begin my spiel she cuts me off mid sentence and starts asking me why I'm calling if she wanted a facial she'd call me, she knows the number and keeps on so I hang up on her. Third call the lady develops static that sounds mysteriously like her making noises in the background so I drop the call and call back a minute later she won't answer the phone. I just want to book some appointments people is that so wrong?? I'm just following orders is that so wrong?? I swear I won't do drive-bys...well not many. I'll let you know how next weeks stalker calls go. Estheticians Unite!!

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